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Prime Telecommunications Inc.

Privacy Policy

 

Effective Date: September 1, 2024

At Prime Telecommunications Inc. ("Prime Telecom," "we," "our," or "us"), we are committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our SMS application. By accessing our website or using our SMS services, you agree to this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Registration Information: When you create an account or register for our services, we may collect your name, email address, phone number, billing information, and other necessary details.
  • Communication Data: We may collect the content of any communications between you and us, including emails, SMS messages, and customer support inquiries.

b. Non-Personal Information

  • Usage Data: Information about how you use our website and SMS app, such as IP address, browser type, operating system, device information, and browsing activity (e.g., pages visited, time spent on pages).
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your user experience and for analytics purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your information to deliver telecommunication services, process your requests, and communicate with you.
  • To Improve Our Services: We analyze usage data to enhance our offerings and improve user experience.
  • To Communicate with You: We send service-related communications, including updates, customer support responses, and marketing promotions, where applicable.
  • For Legal and Compliance Reasons: We may use your data to comply with legal obligations or respond to legal requests, such as subpoenas or court orders.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers that assist us in operating our website, SMS platform, or other business operations.
  • Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights or the rights of others, or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

  • Opt-Out of Communications: You can opt out of receiving marketing emails or SMS messages by following the unsubscribe instructions included in these communications.
  • Cookie Settings: You can manage cookie preferences through your browser settings or decline cookies entirely. However, doing so may affect your ability to use certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.

8. International Data Transfers

If you are accessing our services from outside of [Country], your information may be transferred to and processed in [Country], where data protection laws may differ from those in your jurisdiction. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Your Data Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of your personal data.
  • Correction: You can request corrections to inaccurate data.
  • Deletion: You can request the deletion of your personal data under certain conditions.
  • Restriction: You can request the restriction of processing in certain situations.
  • Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact us at [Insert Contact Information].

 

10. SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Personally Identifiable Information (or PII) is not shared, sold, or conveyed to third parties for marketing purposes.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes where appropriate.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Prime Telecommunications Inc.
5250 Old Orchard Road, Suite 300, Skokie, IL 60077
Email: privacy@primetelecommunications.com
Phone: 847 329 8600

By using our website or SMS services, you consent to the terms of this Privacy Policy.

This Privacy Policy is designed to comply with applicable privacy regulations, including but not limited to GDPR and CCPA.