Optimize Microsoft Teams!

Super Charge your Unified Communications for Employees and Customers by integrating with Microsoft Teams

At Prime, we understand the critical role communication plays in shaping customer perceptions. That's why we've designed a solution that seamlessly integrates advanced telephony and contact center capabilities into your existing Microsoft Teams infrastructure.

Say goodbye to disjointed communication channels and hello to a unified platform that not only meets but exceeds customer expectations.

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Reliable Voice Capabilities:

Enjoy crystal-clear and reliable voice capabilities by integrating with Microsoft Teams. Elevate your communication experience, ensuring that every call is of the highest quality, meeting the standards your business demands.

Tailored Solutions for Your Business Needs:

With Prime for Microsoft Teams, you have the flexibility to choose the voice capabilities that align best with your business requirements. Whether you opt for the robust enterprise-grade PBX phone system, offering 30+ premium features, or prefer the cost-effective our Voice for Microsoft Teams with up to 15 features, you are in control.

Enhance your Microsoft Teams experience with:

Advanced call handling and PBX features of UCaaS

Reliability and auto failover in the event of outages
Improved first-call agent resolution with contact center integrated in Microsoft Teams
Lower administrative overhead costs
Integrations across the Microsoft Office suite
Seamless connections across devices (Windows, macOS, Android, iOS, desk phones)

Light Years Ahead

Need to optimize communications? Bring the quality calling of Business Communications into Microsoft Teams to benefit from enhanced reliability and enterprise-grade quality of service. Get the level of voice capabilities that work best for your business needs. Choose between for Microsoft Teams, a more robust enterprise-grade PBX phone system with 30+ premium features, or Voice for Microsoft Teams that offers cost-effective call options with up to 15 features.

Let's Do This

Deliver quality customer and employee experiences in Microsoft Teams
Optimize the tools you already use, without workflow disruption
Integrate across the Microsoft suite to create a more interconnected workplace
Seamless contact center integration
Reliability and auto failover in the event of outages

Let’s Draw Up a Winning Game Plan for Microsoft Teams, Starting With the Phone System

There’s no doubt that Microsoft Teams is an awesome tool for communication and collaboration. Your often-remote employees can huddle up with group chats or one-on-one messages. Easily jump into video conferencing. Share files and co-author documents in real time, or share screens for true collaboration. But, as Microsoft Teams usage skyrockets, there’s one area where it comes up short: Telephony

App Center

Houses apps, CRMs, and other productivity tools that can be seamlessly integrated within the VBC platform for both desktop and mobil

SMART WAN

SD-WAN solution that minimizes disruption and delivers reliability, with guaranteed 99.999% uptime reliability

SMARTNumbers

Allows you to intelligently route numbers and build custom voice workflows for your numbers with just a few simple lines of code

CRM Integrations

Seamlessly integrates with 10 CRM solutions

Truly Complete MS Teams

More and more companies are enjoying the powerful collaboration that Microsoft Teams offers. But, like anything else, there are pros and cons. Luckily, the cons are easily fixed with the right tech.

Easy Onboarding

Easily integrate calling with automated onboarding for any amount of Microsoft Teams users

Direct Routing

Gain total control of your immersive unified communications experience
Reduce total cost of ownership through lower calling charges

Protect your IT investments by combining internal and external communications into one seamless system

Simplify

With a single source for unified communications and contact center solutions that enhances Microsoft Teams.

Same Tools Across the Organization

Using separate communication tools across your large organization can create workflow challenges and poor customer experiences - all impacting retention.

30 Day Evaluation

Every Great Growth-Driven Design Project Starts With Proof of Concept.

If your organization is considering integration to MS Teams, we would be interested in providing you with a complimentary proof of concept evaluation.

Proof of Concept Evaluation

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